Shipping policy
1. Shipping Methods and Rates
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. Available shipping methods include:
- Standard Shipping: Typically arrives within 5-7 business days.
- Expedited Shipping: Typically arrives within 2-3 business days.
- Overnight Shipping: Typically arrives within 1 business day.
Free standard shipping is available on orders over [minimum amount, e.g., $50].
2. Processing Time
Orders are processed within 8 business days from the date of purchase. Please note that processing times may be extended during peak periods such as holidays or sales events.
3. Shipping Times
Once your order has been processed and shipped, delivery times vary based on your location and the shipping method chosen:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that these times are estimates and are not guaranteed.
4. Shipping Restrictions
We currently ship to [list countries or regions, e.g., the contiguous United States, Canada, etc.]. We are unable to ship to P.O. Boxes or international addresses at this time. If you are located outside of our shipping regions, please contact us to discuss potential solutions.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
7. Returns and Exchanges
Please refer to our [Returns and Exchanges Policy] for information on how to return or exchange items.
8. Contact Us
For any questions regarding shipping, please contact our customer service team at stretch.ease@proton.me or 503-747-9757. We are here to help!
9. Changes to Shipping Policy
We may update our shipping policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.
Thank you for shopping with us